Please note that email correspondence is not a secure means of communication. Please do not send sensitive data via emails.
Robinson’s takes protecting the privacy of customer’s personal information very seriously. We strict adhere to the terms of the UK Data Protection Acts of 1998 and 1984, to ensure correct procedures regarding the storage, use and disclosure of your personal information.
Post-a-Rose will occasionally send details of special offers and products to existing customers. If you would prefer not to receive these details please email us at firstname.lastname@example.org, or write to Customer Services Office, Robinsons Flowers, Ballapaddag, Cooil Road, Braddan, Isle of Man, IM4 2AF
If you have any questions regarding our Privacy and Security Policy, please contact us at:
Ballapaddag, Cooil Road
Isle of Man
Tel: 01624 626908
Fax: 01624 626727
When a customer orders with Robinson’s via the Internet the following data in captured.
Name/Title/Address: Ensure accurate delivery of all written correspondence to the customer. Used in all contact with a customer with regard to orders and advise of future product offerings.
Phone Number: Used only for easily contacting customers in the event of a problem arising with an order.
Email Address: Used to easily contacting customers in the event of a problem arising with an order. This may also be used to advise customers of any special offers and product offerings.
Payment Details: Includes cardholders name, card numbers, card start from date, card expiry date and issue number (where applicable). Used to process the card payment.
Recipient Details: Including name/title, address and personal message. Used to ensure accurate despatch of order. Recipients are never contacted regarding any future promotions or product offerings.
We will not make the customers personal information available to any commercial organisation, but we may contact you from time to time to advise you of our product or services. If you would prefer not to receive further communications from Post-a-Rose, please write to us.